Shipping

Shipping and Delivery

Prices on the website exclude shipping and delivery. The gallery will contact you to confirm shipping and delivery details and take a separate payment for the associated costs if applicable. This will be clearly stated in the order registration e-mail.

Each purchase from CAA is unique, for this reason we professionally wrap each item. Delivery charges are calculated on the basis of weight, size and monetary value of the items. The most economical way of shipping will be chosen to ensure the safe delivery of CAA items, which often require specialist packaging. For large scale work and international deliveries we use a selection of trusted shippers. The price of shipping can fluctuate due to changes in taxation and currency values.

We aim to deliver as quickly as possible, especially if something is needed as a gift. When placing an order, please bear in mind that delivery times are estimates and postal and courier services may encounter delays that are beyond our control.

Unfortunately we cannot fulfil any obligations if the product you ordered becomes out of stock, if we are unable to obtain authorisation for your payment, or if we identify a pricing or product description error.

Deliveries within central London zones 1-2

Same day deliveries are possible on a wide range of items, for further information please contact the gallery directly on: 020 7620 0086.

Next day courier delivery – small/medium package up to 8kg £25

Next day courier delivery – large packages up to 15kg £35

Same day and next day deliveries are subject to availability and only on working days.

We use Addison Lee for same day and next day deliveries.

Customers are welcome to arrange their own courier to collect items during business hours. In doing so, the customer accepts all costs and any liability involved in hiring this third party service.

Mainland UK (Excluding Jersey & The Channel Islands)

Standard (3-5 working days): We deliver to mainland UK, Northern Ireland and the Isle of Man as part of our domestic shipping service. The Channel Islands are charged at international rates. Please note that, unfortunately, we are unable to deliver to PO or BFPO boxes as a signature is required upon delivery.

Standard delivery pricing (Monday – Friday):

Standard Small Packages (under 2kg dimensional weight): £8

Standard Medium Packages (between 2kg – 6kg dimensional weight): £15

Standard Large Packages (between 6kg -15kg dimensional weight): £18

The prices given above are the minimum charge for delivery Monday – Friday.

International Shipping

To arrange international shipping a member of the CAA team will contact you directly. For international deliveries we use a selection of trusted shippers and will consult with you to find the best shipping solution to meet your needs. Costs vary depending on location, packing requirements and speed of delivery.

Customers are welcome to make their own courier collection arrangements within CAA business hours. In doing so, clients accept all costs and liabilities in hiring a third party service.

International orders are not duty paid and may incur additional charges once the parcel reaches its destination country. Customs or import duties are charged once a package reaches its destination country. These are compulsory charges which must be paid by the client. These charges are not within our control and there is no way to estimate what they might be. Globally, customs policies and import duties vary. You may wish to contact your local customs office for current charges before placing your order to avoid unexpected charges. CAA reserves the right to refund transactions minus all costs incurred on returns.

Larger items including furniture

To arrange delivery of furniture and other large items a member of the CAA team will contact you directly. For national and international deliveries we use a selection of trusted shippers and will consult with you to find the best shipping solution to meet your needs. Costs vary depending on location, packing requirements and speed of delivery.

Customers are welcome to make their own courier collection arrangements within CAA business hours. In doing so, clients accept all costs and liabilities in hiring a third party service.

Collect from gallery (1-2 working days):

Contemporary Applied Arts offers a free collection service from the gallery in Marylebone, London on most items. Orders placed for collection will be confirmed by a member of the team by email and will usually be available within 1-2 working days. Please bring a copy of your purchase confirmation as proof of purchase when collecting. Orders placed for collection will be kept in the gallery for up to 14 days. If you are unable to collect your order within this timeframe, please contact the gallery to arrange delivery. If the item has not been collected after 14 days and, despite our reasonable efforts, we are unable to contact you to re-arrange delivery, we reserve the right to cancel your order and issue a refund.

Contact Us

Shop Enquiries

Please call the gallery if you have any questions.

+44 (0)20 7620 0086 / info@caa.org.uk

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