Returns Policy

We understand that if you are buying a gift for someone you may not always get it right, if that happens you can return an item to CAA for exchange. Please see our policy below:

If an item is not suitable it may be returned in perfect condition within 14 days of the original transaction date.

CAA does not offer refunds. Items may be exchanged or a credit note valid for one year may be issued.

These terms do not apply to items made to order or commssioned. In this case returns are not possible.

This does not affect your statutory rights.

Christmas returns

We know some people like to get on top of their Christmas shopping and buy their gifts early. We also know it can be difficult to get everything right, so during the Christmas period our returns policy is extended. Items purchased after the start of our seasonal exhibition can be returned up to Saturday 16 January.

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